Advanced Search
-
Webinar Recording
January 19, 2024 | Dr. Colin Sharp
Webinar - Stress Management
Read this blog -
Webinar Recording
August 10, 2023 | Scott Tunn
Smash the value button Webinar workshop 8th Aug 2023
Read this blog -
Webinar Recording
April 18, 2023 | Scott Tunn
Cyber security Top ten Workshop - 6th April 2023
Read this blog -
Webinar Recording
August 03, 2022 | Richard Josey
Automating New Joiners at the Global ServiceDesk
Read this blog -
Webinar Recording
August 03, 2022 | Jeff Rumburg
Tapping The Potential Of Self-Service
Read this blog -
Webinar Recording
July 22, 2022 | Jeff Rumburg
Rightsizing IT Service and Support - Staffing Ratios
Read this blog -
Webinar Recording
July 14, 2022 | Dean Clayton
The Hottest Trends in Enterprise Service Management
Read this blog -
Webinar Recording
May 27, 2022 | Jeff Rumburg
Metrics that Matter: Balanced Scorecard
Read this blog -
Webinar Recording
April 29, 2022 | Jeff Rumburg
Metrics that Matter – The Emerging Metrics of Channel Mix
Read this blog -
Webinar Recording
November 19, 2021 | Jeff Rumburg
Summary of 2021 IT Service and Support Benchmarks
Read this blog -
Webinar Recording
October 29, 2021 | Jeff Rumburg
Service Desk Best Practices
Read this blog -
Webinar Recording
October 21, 2021 | HDI
The Impact of Cybersecurity on IT Response Teams: A Game Changer!
Read this blog -
Webinar Recording
September 17, 2021 | Jeff Rumburg
Contact Center Best Practices
Read this blog -
Webinar Recording
August 20, 2021 | Jeff Rumburg
Are Your Service Desk Performance Targets on Target?
Read this blog
RESILIA™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
DevOps Foundation®, is a registered mark of the DevOps Institute.
HDI® is a Registered Trade Mark. HDAA is the Australasian Gold Partner of HDI®.
KCS® is a Service Mark of the Consortium for Service Innovation™.
ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.