Major Incident Management Workshop 30th Nov 2022
Join us to look at how you can be better prepared with a well-structured major incident response plan to ensure […]
Major Incident Management Workshop 30th Nov 2022 Read More »
Workshop Outcome
Extreme Shift Left Workshop – 2 June 22
Brief Overview of Workshop Integrating AI into ITSM can bring many benefits, like – Automating repetitive and boring tasks Improving
Extreme Shift Left Workshop – 2 June 22 Read More »
Problem Solving Smarter Workshop – 17 February 22
Brief Overview of the Workshop Watch Andrew Sauter giving an overview of the following topics Triage your incidents more effectively
Problem Solving Smarter Workshop – 17 February 22 Read More »
ITIL 4 – Finding Your Pathway Workshop – 17th Nov 2021
Brief Overview of the Workshop Our November members workshop was on ‘ITIL®4 – Finding Your Pathway’. We looked at the
ITIL 4 – Finding Your Pathway Workshop – 17th Nov 2021 Read More »
Service Catalogue Sept Workshop – 15 September 21
Brief Overview of the Workshop The Service Catalogue is one of the most valuable elements of a comprehensive approach to
Service Catalogue Sept Workshop – 15 September 21 Read More »
Cyber Security Workshop -28 July 21
Brief Overview of the Workshop So, do you think you can’t be hacked? Each year in Australia there are thousands
Cyber Security Workshop -28 July 21 Read More »
The Challenge Series Workshop – Session 4 – 25 November 20
Brief Overview of the Workshop HDAA receives many requests from its members searching for ways to meet the challenges of
The Challenge Series Workshop – Session 4 – 25 November 20 Read More »
The Challenge Series Workshop – Session 3 – 28 October 20
Brief Overview of the Workshop HDAA receives many requests from its members searching for ways to meet the challenges of
The Challenge Series Workshop – Session 3 – 28 October 20 Read More »
The Challenge Series Workshop – Session 2 – 30 September 20
Brief Overview of the Workshop HDAA receives many requests from its members searching for ways to meet the challenges of
The Challenge Series Workshop – Session 2 – 30 September 20 Read More »
The Challenge Series Workshop – Session 1 – 25 August 20
Brief Overview of the Workshop HDAA receives many requests from its members searching for ways to meet the challenges of
The Challenge Series Workshop – Session 1 – 25 August 20 Read More »
