Events

Jul 29 - 31 2026

HDI® Support Center Manager (SCM) Instructor-led training

Virtual Classroom

Aug 03 2026

HDI® Knowledge-Centered Service Foundations (KCSF) Instructor-led training

Virtual Classroom

Aug 03 - 05 2026

HDI® Knowledge-Centered Service Principles (KCSP) Instructor-led training

Virtual Classroom

Aug 06 2026

Managing Difficult Customer Situations (MDCS) Instructor-led training

Virtual Classroom

Aug 12 - 13 2026

ITIL® 4 Foundation Instructor-led training

Virtual Classroom

Aug 12 - 13 2026

ITIL® Foundation Version 5 – Ultimate Instructor-Led Certification Training

Virtual Classroom

Aug 14 2026

IT Major Incident Management Best Practice (MIM) Instructor-led training

Virtual Classroom

Aug 17 - 18 2026

HDI® Support Center Team Lead (SCTL) Instructor-led training

Virtual Classroom

Aug 19 - 20 2026

HDI® Desktop Advanced Support Technician (DAST) Instructor-led training

Virtual Classroom

Aug 27 2026

HDI® Customer Service Representative (CSR) Instructor-led training

Virtual Classroom

Aug 27 - 28 2026

HDI® Support Centre Analyst (SCA) Instructor-led training

Virtual Classroom

Aug 31 2026 - Sep 02 2026

HDI® Support Center Manager (SCM) Instructor-led training

Virtual Classroom